QUICK TIP #2

FOUR questions to ask a  home’s management company (MC). 

1) Ask the total number of homes the company manages (hint:  more is NOT better)

2) Ask the distance from the MC office to your vacation home and how many homes they manage in the same community (too few, too far away may make you a lower priority) . 

3) Ask how many field personnel they have responding to customer complaints. 

4) Ask the hours of coverage of the field personnel & hours their phone is manned vs. going to a recorder.

 

Go to the NEXT advice

Back to ADVICE page

 

Romancing the Mouse  reply:  Check out our stats:

1)  We manage only four homes

2)  Our 'office' is our home, the only ON-SITEowners who manage their own four luxury pool homes.

3)  Five people responding to four homes.  Try to find those odds elsewhere.

4)  You have our cell phone number that rings thru to us 24 hours a day 7 days a week.